Our Policy

I, "the customer/client" understand:

My services will be provided in a safe and environmentally friendly setting. I release the practitioner of any liability that of the premises in which services/treatments are rendered.

I have disclosed or listed all pertinent information, to the best of my knowledge, regarding injuries, medication, and medical conditions that may affect my session/treatment.

Studio appointments: I must arrive on time to receive my full service. If I arrive 15 minutes or more after the start of my appointment, my appointment may be canceled. Late arrival, up to 15 min., will reduce remaining time for my service. No partial refund. Second occurrence of late arrival or cancellation will require approval of any service.

Mobile appointments: We will request access to 15 min. prior to appointment time for set-up and 15 min. post appointment for clean up. Also, complete required information during the booking process.

Cancellation window is 24 hrs. prior to the start of service. After 24 hr. window, I am allowed one (1) opportunity to reschedule for a later date.

Appointment for clients only. Please do not bring children or other guests.

All guests/clients, ages 10-18 years, maybe serviced with parental consent and presence is required.

Services require 50% deposit or full payment online or same day, in person.

Payment and gratuity are accepted by third party processing such as PayPal, Zelle, AfterPay, Affirm, etc. Cash accepted - US dollar currency only.

Discounts and rates may change without notice. Coupons, promotional offers, and eGifts must be provided at booking. Valid dates and value must be available. If expired, the value is redeemable towards service up to 60 days after expiration date.

If my service is terminated for any reason, no refund will be issued.

All guests are welcome regardless of gender or gender identity.

Products: All sales are final.

Any questions regarding our Policy should be emailed to: support@ronrenee.com.